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Reforming work, transforming delivery: work organisation and the public sector

Reforming work, transforming delivery: work organisation and the public sector

Louise Horner
01 January 2002

Sets out the current context for public service reform and investment. Points to the increasing pressure on public sector pay and the role that work organisation could play in revitalising public sector productivity. Looks at the problems within the public sector workforce including recruitment and retention, motivation and well-being, and stress.

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