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Exceeding Expectation (Executive Summary): The principles of outstanding leadership

Exceeding Expectation (Executive Summary): The principles of outstanding leadership

Penny Tamkin, Gemma Pearson, Wendy Hirsh and Susannah Constable
12 January 2010

One of the few leadership publications to emerge from empirical research, and based on over 250 interviews, this paper presents the findings of an in-depth two-year study which explored the principles of outstanding leadership, demonstrating that a highly people-centred approach results in performance that surpasses expectations.

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