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The definitive analysis of current internal communication practice

Michelle Mahdon and Professor Stephen Bevan
29 July 2007

IC:UK builds on previous research by The Work Foundation into the hidden or intangible factors of productivity and performance. In 2005 our report, Cracking the Performance Code: How Organisations Succeed, outlined the several factors that high performing companies require in order to be successful. These intangible factors included communications, but that report left many holes in our understanding of exactly how such factors were utilised in the myriad situations encountered by organisations day-to-day.


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